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FAQs

What kinds of problems are addressed at the Counseling Center?

People come to the Counseling Center with a wide range of concerns including: family problems; alcohol and other drug abuse; loneliness; homesickness; confusion; anxiety; depression; low self-esteem; lack of self-confidence; advice regarding courses and career decisions; and many others.

Who is eligible for service at the Counseling Center?

All students, faculty and staff of Mansfield University are eligible. There is no charge for these individuals.

What takes place during the first meeting?

We will work with you on establishing a therapeutic relationship, identifying areas of concern, discussing options for your consideration, and scheduling follow-up appointments (when appropriate). We will also review with you your rights and responsibilities, and advise of situations in which we are legally obligated to release information without your consent.

Are the services confidential?

Information concerning visits to the Counseling Center will not be disclosed to anyone without your written permission, except in case of a court order or of imminent danger to yourself or others. (See Client Rights for more detailed information.)

How long does counseling take and how does it work?

The length of counseling depends on the problems and the goals. A situational problem (i.e., issue with roommate) may require only a few sessions. More substantial issues and recurring or well-entrenched problems will generally take more time.

There are a variety of counseling strategies tailored for different problems (see the Service section of this page). In general, counseling is a collaborative process that involves joint problem solving in a confidential context.

Finally, almost all counseling is based on: 

  • the development of a trusting and open relationship between you and your counselor;
     
  • honest exploration of feelings, needs, and concerns; and
     
  • efforts to try new solutions to old problems.
 

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